Jobs

Software Delivery Supervisor

Location : USA
Job Type : Full Time
Category : Mid Level (5-10 years)

GeoSearch is actively looking for a Software Delivery Supervisor who will be responsible for overseeing the day-to-day execution of software delivery projects, ensuring projects are completed on time, within scope, and meet the highest quality standards. Acting as a critical link between technical delivery teams and stakeholders, the Supervisor provides technical guidance, manages resource allocation, and drives continuous improvement initiatives. This position is hands-on and supervisory—actively participating in project delivery while also leading a team of delivery consultants.


Key Accountabilities:


Project and Resource Management

• Lead and manage the software delivery lifecycle from project initiation through closure

• Actively participate in cross-functional meetings, including project kickoffs, status reviews, and customer update sessions, to ensure alignment, share progress, and support collaborative decision-making 

• Create and maintain project plans, timelines, and manage resource allocations to ensure successful delivery

• Track and report on project status, adjusting plans as necessary to meet milestones

Technical Leadership

• Provide hands-on technical guidance to Delivery Consultants during configuration, testing, and documentation activities

• Review project deliverables for quality, completeness, and adherence to technical standards

• Stay current with emerging technologies and software development best practices

Team Supervision and Development

• Supervise a team of Delivery Consultants, providing mentorship, coaching, and performance feedback

• Monitor work assignments, utilization rates, and career development of team members

• Foster a collaborative and accountable team environment

Communication

• Act as a secondary point of contact for clients and key internal stakeholders during delivery phases

• Communicate project status, risks, challenges, and solutions proactively and professionally

• Support pre-sales efforts through creation of technical scopes, level-of-effort estimates, and change orders

Quality Assurance and Risk Management

• Implement and enforce best practices for configuration, documentation, and software testing

• Identify project risks early and develop effective mitigation strategies

• Ensure all deliverables meet contractual obligations and internal quality standards

Budget and Cost Control

• Monitor project budgets and financial performance in coordination with the Director of Software Services

• Identify opportunities for cost-effective delivery while maintaining high service quality

Continuous Improvement

• Drive continuous improvement initiatives across project delivery processes, templates, tools, and team collaboration practices

• Gather feedback from project retrospectives to refine delivery methodologies

Documentation

• Ensure thorough documentation of technical specifications, configuration changes, test plans, user manuals, and project artifacts

• Maintain accurate and accessible project records for internal and client use

Other

• Travels as required to the various customer locations as this is a necessary function of the role

• Complies with company policies and procedures

• Performs other tasks as required by management


Skills, Qualifications, and Competencies:


• Bachelor’s degree in one of the following fields information systems, or computer related field or equivalent work related experience:

  • BS Electrical Engineering, BS Computer Engineering or BS Computer Science Degree

• Experience working with customized software products or within a custom software development environment.

• Basic knowledge of XML and SQL 

• 3+ years of experience in technical software delivery, consulting, or project management, with 1+ year in a leadership/supervisory role

• Strong understanding of software development methodologies including Agile, Scrum, or Kanban

• Technical proficiency with C#, Java, Delphi, SQL databases, web and mobile development platforms, and GIS systems (ESRI preferred)

• Strong project management skills, with proficiency in project tracking tools (e.g., Jira, MS Project, Smartsheet)

• Exceptional communication and interpersonal skills to work effectively with both technical teams and non-technical stakeholders

• Basic knowledge of Oracle or SQL Server 

• String ability to interact effectively both verbal and written with customers and team members 

• Strong ability to maintain the highest level of professionalism and ethical behavior 

• Ability to travel as often as necessary to meet the goals and objectives of the position (up to 5 days/month)


Preferred Qualifications: 

• Electric Utility experience would be considered an asset


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