Jobs
Software Delivery Supervisor
GeoSearch is actively looking for a Software Delivery Supervisor who will be responsible for overseeing the day-to-day execution of software delivery projects, ensuring projects are completed on time, within scope, and meet the highest quality standards. Acting as a critical link between technical delivery teams and stakeholders, the Supervisor provides technical guidance, manages resource allocation, and drives continuous improvement initiatives. This position is hands-on and supervisory—actively participating in project delivery while also leading a team of delivery consultants.
Key Accountabilities:
Project and Resource Management
• Lead and manage the software delivery lifecycle from project initiation through closure
• Actively participate in cross-functional meetings, including project kickoffs, status reviews, and customer update sessions, to ensure alignment, share progress, and support collaborative decision-making
• Create and maintain project plans, timelines, and manage resource allocations to ensure successful delivery
• Track and report on project status, adjusting plans as necessary to meet milestones
Technical Leadership
• Provide hands-on technical guidance to Delivery Consultants during configuration, testing, and documentation activities
• Review project deliverables for quality, completeness, and adherence to technical standards
• Stay current with emerging technologies and software development best practices
Team Supervision and Development
• Supervise a team of Delivery Consultants, providing mentorship, coaching, and performance feedback
• Monitor work assignments, utilization rates, and career development of team members
• Foster a collaborative and accountable team environment
Communication
• Act as a secondary point of contact for clients and key internal stakeholders during delivery phases
• Communicate project status, risks, challenges, and solutions proactively and professionally
• Support pre-sales efforts through creation of technical scopes, level-of-effort estimates, and change orders
Quality Assurance and Risk Management
• Implement and enforce best practices for configuration, documentation, and software testing
• Identify project risks early and develop effective mitigation strategies
• Ensure all deliverables meet contractual obligations and internal quality standards
Budget and Cost Control
• Monitor project budgets and financial performance in coordination with the Director of Software Services
• Identify opportunities for cost-effective delivery while maintaining high service quality
Continuous Improvement
• Drive continuous improvement initiatives across project delivery processes, templates, tools, and team collaboration practices
• Gather feedback from project retrospectives to refine delivery methodologies
Documentation
• Ensure thorough documentation of technical specifications, configuration changes, test plans, user manuals, and project artifacts
• Maintain accurate and accessible project records for internal and client use
Other
• Travels as required to the various customer locations as this is a necessary function of the role
• Complies with company policies and procedures
• Performs other tasks as required by management
Skills, Qualifications, and Competencies:
• Bachelor’s degree in one of the following fields information systems, or computer related field or equivalent work related experience:
- BS Electrical Engineering, BS Computer Engineering or BS Computer Science Degree
• Experience working with customized software products or within a custom software development environment.
• Basic knowledge of XML and SQL
• 3+ years of experience in technical software delivery, consulting, or project management, with 1+ year in a leadership/supervisory role
• Strong understanding of software development methodologies including Agile, Scrum, or Kanban
• Technical proficiency with C#, Java, Delphi, SQL databases, web and mobile development platforms, and GIS systems (ESRI preferred)
• Strong project management skills, with proficiency in project tracking tools (e.g., Jira, MS Project, Smartsheet)
• Exceptional communication and interpersonal skills to work effectively with both technical teams and non-technical stakeholders
• Basic knowledge of Oracle or SQL Server
• String ability to interact effectively both verbal and written with customers and team members
• Strong ability to maintain the highest level of professionalism and ethical behavior
• Ability to travel as often as necessary to meet the goals and objectives of the position (up to 5 days/month)
Preferred Qualifications:
• Electric Utility experience would be considered an asset